Privacy Policy

To provide our online services safely, we process the following categories of data:

• Identity Data: Full name, date of birth (to verify 18+ status), and contact details.
• Technical Data: IP addresses, browser types, device identifiers, and operating system versions.
• Usage Data: Information on how you interact with our platform, including time spent on features and technical clickstream data.
• Transactional Data: Records of account activity and payment history where applicable.
• Support Communications: Records of interactions with our technical support team.

We process your data based on several legal grounds:

• Contractual Necessity: To manage your account and deliver the services you have requested.
• Legitimate Interests: To maintain platform security, prevent fraud, and optimize our technical infrastructure.
• Legal Obligation: To comply with regulations regarding age verification and reporting.
• Consent: Where you have explicitly opted-in to receive specific communications or analytical tracking.

Your information is primarily used to facilitate account registration, provide efficient customer support, and ensure the technical stability of the platform. We also use data to monitor for prohibited conduct and to enhance the security protocols that protect our digital environment.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or irreversibly anonymized.

We do not sell your personal data to third parties. Information may be shared with trusted technical service providers, such as hosting companies or security analysts, who operate under strict confidentiality agreements. If data is transferred outside of Canada, we implement safeguards to ensure a level of protection equivalent to local standards.

We employ reasonable technical and organizational efforts to protect your information, including encryption, firewalls, and secure access controls. While we strive to maintain the highest levels of security, no method of transmission over the internet can be guaranteed as 100% secure.

Depending on your specific location within Canada, you may have rights regarding your information:

• Right of Access: Request a copy of the data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete information.
• Right to Erasure: Request the deletion of your data under certain legal conditions.
• Right to Object: Object to the processing of your data for specific purposes.

For any questions or to exercise your privacy rights, please contact our data protection team at: betalice_support@gmail.com.